When you've called a lead, click the Call Log button in the Lead Profile to record the result of the call: Reached, Left Voicemail, Busy/No Answer, or Wrong Number. If you select Reached, the call will be added as an event on the lead's timeline, and, if it's the first time you've contacted the lead, the Lead Lifecycle bar will progress to the "Reached" phase. If you select one of the other options, you'll be given the opportunity to set a snooze timer so that you'll be reminded to try again later.
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